The Internets future is of great interest to me, I study some of the worlds smartest technology people because they see things differently than the rest of us. The Futurists are an interesting lot, they even cause me to chuckle now and then, but we need them because it forces us to look outside the [...]
Read the full article »
Most business owners implement systems that solve problems, sometimes they do it without looking into who they ask to help solve this problem or problems. It happens because there is a precieved urgency, something that just can’t wait and must be solved immediately. So let me ask you, is that any different than impulse shopping? [...]
Read the full article »
Yet another example of how the little things drive me nuts when it comes to customer service. This may not be a big deal to you but I think it is from a customer service perspective.
I had the priviledge of taking a young lady out to buy a brand new Laptop, her old one decided [...]
Read the full article »