Something is terribly wrong with the business world at large don’t you think? I mean, customer service is still failing and businesses and their owners don’t seem to care! Yes some get it and are doing something about it, but lets be honest here, have you seen a grand scale change of mind and heart [...]
Tag Archive: Customer Service
I.T. Strategic Plan – Who Is It For?
I have been thinking about this question for some time, because there appears to be a gap between IT Departments / Leaders and the rest of the organization. IT departments tend to think in icolation when it comes to the I.T. Plan. I’m generalizing but, this is normal because IT departments believe that the rest [...]
Best Buy Your Customer Service Sucks!
Yet another example of how the little things drive me nuts when it comes to customer service. This may not be a big deal to you but I think it is from a customer service perspective.
I had the priviledge of taking a young lady out to buy a brand new Laptop, her old one decided [...]
