Technology is growing at an exponential rate; we truly have no way of keeping up via traditional means when it comes to tracking. Organizations struggle to stay focused, struggle to maintain, and struggle to provide systems and services that meet their business objectives. The shift in how business gets done is making it more and [...]
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Tags: CIO, Communication, Customer, Customer Service, Customer Support, Filtering Content, Future, I.T., Information Technology, Internet, Listening, Michael Gerber, Organizations, Profits, Reputation, Social Capital, Social Media, Success, Support, Technology, Virtualization
In an earlier post I covered what your KRA’s might look like, in this article I want to go over what your objectives might be in your plan. You know better than I what the hot buttons are in your organization, the critical over the urgent and so on. But your plan is about the [...]
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Possibly the third step in your plan will be a category called KRA ( Key Result Areas). This area will be different for each organization, this is due to different infrastructures and software that may already be in place. This is more of an observation and desire to improve on existing services provided by your [...]
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Tags: Constituent, Core Applications, Goals, I.T. Strategic Plan, Information Technology, Infrastructure, Internet, Key Result Area, Key Result Area's, KRA, Leader, Networks, Realign, Support, Train