I don’t recall when I wrote this or if it belongs to someone else but it is an important thing to keep in mind none the less.  Not every message that enters or leaves the organization’s e-mail system is a business record. E-Mail containing information about lunch appointments, work group discussions, and administrative notices…
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Why is it that most organisations focus on crisis rather than important? It seems that getting a task done and greasing the squeaky wheel is the priority. Toxic employees and or managers go into fits of rage because something didn’t go as planned or they are protecting their turf. At some point someone has to…
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