Technology is growing at an exponential rate; we truly have no way of keeping up via traditional means when it comes to tracking. Organizations struggle to stay focused, struggle to maintain, and struggle to provide systems and services that meet their business objectives. The shift in how business gets done is making it more and [...]
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Tags: CIO, Communication, Customer, Customer Service, Customer Support, Filtering Content, Future, I.T., Information Technology, Internet, Listening, Michael Gerber, Organizations, Profits, Reputation, Social Capital, Social Media, Success, Support, Technology, Virtualization
Do you work for an organization that has multiple locations and or field staff, and do whatever HQ (the mother ship) tells you to do because that’s the way it is. You have to use their system, which tools to use, and they never ever ask you what you really need to get [...]
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